FAQ

Frequently Asked Questions

MY GROUPS

Discovering Groups to join is at the heart of what Resonate does for you!
Our proprietary MusicMatch algorithm looks at your music and music genres and serves up recommended Groups to you when you go to Discover and tap on Groups. A Resonate Group can be either an Artist or a Genre. You can also Search Groups for any group you might be interested in outside of the Groups Resonate recommends.
For now, Groups are currently pre-seeded by Resonate, you can’t create your own Group (however this option will be available in the future).
To Join any Group, just tap on Join.  Upon Joining, the Group will be added under Public Groups in My Groups and you will be taken to the Group page.  The Group page will show you a list of members around you (based on your Radius Setting).
Under any Group, you can Create a Post or view Posts.  A Post can be any new thread you want to start under a Group.  Just like in Resonate Chat, when creating a new Post, you can:
  • Include a text message to the Group
  • Include a Song to the Group
  • Invite Group members to a Concert or Place Event
You can Create a Post with any of these three items individually as it’s own Post or you can send any of these three items together in one Post.
To leave any Group, tap on the 3 dots icon at the top right hand side of the Group page and choose Leave Group.
To Share a Group that you belong to with someone else, so that they might join that Group, tap on the Share icon at the top right hand side of the Group page and choose the method you want to use to Share.  The Share message will be pre-populated for you.
Categories: DISCOVER, MY GROUPS
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Public Groups are either Artists or Genres and can be joined by anyone.  Our proprietary MusicMatch algorithm looks at your music and music genres and serves up recommended Groups to you when you go to Discover and tap on Groups.  You can also Search Groups for any group you might be interested in outside of the Groups Resonate recommends.
Private Groups are not part of Discover.  Any user can create a Private Group to include whatever users desired (similar to how a Group Text works on your phone).
Just like in Public Groups, within a Private Group, Private Group members can Create a Post, View Posts or add Comments to an existing Post that can only be seen by members of the Private Group.
Category: MY GROUPS
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Private Groups are not part of Discover. Any user can create a Private Group to include whatever users desired (similar to how a Group Text works on your phone).
Just like in Public Groups, within a Private Group, Private Group members can Create a Post, View Posts or add Comments to an existing Post that can only be seen by members of the Private Group.
To Create a Private Group:
  • Go to My Groups and tap Private in the orange Public/Private header
  • Tap the + symbol to create a new Private Group
  • Tap into Name of Group and give the Private Group a name (max 20 characters)
  • Tap the camera icon to add a picture for your Private Group (optional, but it’s cool to do this!)
  • Tap the + symbol to Add other users to your Private Group, then select the other users you want to add from your Connections list and tap Add
  • Tap Create at top right of page to Create your Private Group
It’s very easy to Edit (or Delete) a Private Group but only the user who created the Private Group can Edit or Delete it:
  • Tap on the 3 dots icon at the top right hand side of the Private Group page and choose Edit (or Delete)
  • Once in Edit, the Private Group creator can add or delete Private Group members as well as change the Private Group name and/or picture
If you are a member of a Private Group but did not create it and you want to leave the Private Group, just tap on the 3 dots icon at the top right hand side of the Private Group page and choose Leave Group.
To Share a Group that you belong to with someone else, so that they might join that Group, tap on the Share icon at the top right hand side of the Group page and choose the method you want to use to Share. The Share message will be pre-populated for you.  After the person you shared with downloads and installs Resonate, the Private Group creator can then add them to the Private Group.
Category: MY GROUPS
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Under any Group that you have Joined (My Groups), you can Create a Post or view Posts.  A Post can be any new thread you want to start under a Group.  Just like in Resonate Chat, when creating a new Post, you can:
  • Include a text message to the Group
  • Include a Song to the Group
  • Invite Group members to a Concert or Place Event
You can Create a Post with any of these three items individually as it’s own Post or you can send any of these three items together in one Post.
From any Group page, you can create a Post or see a list of all Posts in chronological order.
Tap on a individual Post to see the Post thread and add your own Comment if desired.
A running total of the number of Comments to each Post is shown on the Group page for each Post.
Category: MY GROUPS
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To Send a Song as part of a Post in one of your Groups:
  • From My Groups, tap on the desired Group, then tap on Create a Post
  • Tap the Attach a Song button
  • Search by Song or Artist Name to find your Song (tap the orange Play button to hear a 30 second clip of any Song in your Search Results to make sure it is the correct Song you wish to Send)
  • Tap on the Song to choose it (this attaches the Song to your Post, but you have not Sent it yet, if you find you have chosen the wrong Song, tap on Delete Song and start over)
  • Tap Post to Send the Song to the Group in a Post
In your Group Post message, you can Send a Song by itself, Send a Song with some text or Send a Song with some text and with an Invitation to an Event.
The Group will receive your Post including the Song you Sent. Anyone in the Group can tap the orange play button to hear a 30 second clip of the song within Resonate or they can tap on Listen on Spotify. Listen on Spotify will open the Spotify app on their iPhone and:
  • If they have Spotify Premium, the Song will automatically start playing
  • If they have Spotify Free, the Song will be part of a Shuffle list that will start playing when Shuffle Play is tapped
Category: MY GROUPS
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To Invite group members to a Concert Event as part of a Post in one of your Groups:
  • From My Groups, tap on the desired Group, then tap on Create a Post
  • Tap the Invite to an Event button
  • Concerts should already be selected
  • Search by Artist Name (Note that this Search box requires complete, exact Artist Name to return results.
  • The first concert in the list for your Searched Artist will be the upcoming concert closest to your location, all other results in the list will show other concerts for this Artist in chronological order
  • Tap on desired Concert listing to choose it (this attaches the Concert Event to your Post, but you have not Sent it yet, if you find that you have chosen the wrong concert, tap Delete Event and start over)
  • Tap Post to Send the Invite to a Concert Event in a Post
In your Group Post message, you can Invite to a Concert Event by itself, Invite to a Concert Event with some text or Invite to a Concert Event with some text and with Send a Song.
The Group will receive your Post including the Invite to Concert Event you Sent. When viewing the Post, any Group members has option to reply to your invitation with Yes, No or Maybe. When any member of the Group taps on Yes, that member’s Profile Picture will show up under People Going to the Concert Event in your Post.  Tapping on the Profile Picture will take you to any user’s Profile Page.
For any Concert Event invitation in a Group Post that you accept with a Yes, that Concert Event will be listed in your Profile in the Going To section. Only you can see the Going To section in your Profile, other user’s cannot see your Going To section when viewing your Profile.
Category: MY GROUPS
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To Invite group members to a Place Event as part of a Post in one of your Groups:
  • From My Groups, tap on the desired Group, then tap on Create a Post
  • Tap the Invite to an Event button
  • Tap on Places
  • Search for any Place (bar, restaurant, museum, theatre, etc.)
  • Tap on the desired Place listing to choose it, type in a Name for your Event, select a Date and Time (tap on Save to Save the Date/Time), then tap on Done (this attaches the Place Event to your Post, but you have not Sent it yet, if you find that you have chosen the wrong place , tap Delete Event and start over)
  • Tap Post to Send the Invite to a Place Event in a Post
In your Group Post message, you can Invite to a Place Event by itself, Invite to a Place Event with some text or Invite to a Place Event with some text and with Send a Song.
The Group will receive your Post including the Invite to Place Event you Sent. When viewing the Post, any Group members has option to reply to your invitation with Yes, No or Maybe. When any member of the Group taps on Yes, that member’s Profile Picture will show up under People Going to the Place Event in your Post. Tapping on the Profile Picture will take you to any user’s Profile Page.
For any Place Event invitation in a Group Post that you accept with a Yes, that Place Event will be listed in your Profile in the Going To section. Only you can see the Going To section in your Profile, other user’s cannot see your Going To section when viewing your Profile.
Category: MY GROUPS
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