FAQ

Frequently Asked Questions

DISCOVER

Discovering People is at the heart of what Resonate does for you!
Our proprietary MusicMatch algorithm looks at your music and music genres and compares you to other Resonate users in order to assign a MusicMatch level of High, Mid or Low.
The music and music genres we use for you are set in your MusicMatch Preferences, which can be accessed in your Profile under Edit Profile.
By default we use the Genre Preferences you set up during onboarding (or the Genre Preferences as have been updated by you later in your Profile under Edit Profile) to calculate your MusicMatch score under our algorithm.  If desired, instead of our algorithm using your Genre Preferences, it can use your iTunes music library (if linked).  To make this change, just go to MusicMatch Preferences in your Profile under Edit Profile.
It is possible to change this selection back and forth if desired to see how this might affect the users we serve up to you in Discover People.
In the list of users presented under your Discover People, users are listed by proximity to you (if you have allowed Location Services) from closest to furthest away, within each MusicMatch category (High, Mid & Low).
We will be working hard to improve our MusicMatch algorithm over time and may introduce more MusicMatch levels and more ways that we can refine our knowledge of your music and genre preferences in order to better align the people we show you.
Whenever you see a small red heart icon in the top right hand corner of another user’s profile picture (Discover People, Connections and Chat), that immediately tells you that this user is interested in Dating. Conversely, if there is no small red heart icon in the top right hand corner of another user’s profile picture, then you will know that this user is not interested in Dating.
Whenever you see the small blue Facebook icon in the top left hand corner of another user’s profile picture (Discover People, Connections and Chat), that immediately tells you that this user is your Facebook Friend. Conversely, if there is no small blue Facebook icon in the top left hand corner of another user’s profile picture, then you will know that this user is not your Facebook Friend.
You can also see Mutual Facebook Friends between yourself and any other user.  When viewing another user’s Profile, if there are Mutual Facebook Friends between you, you will see the number of Mutual Facebook Friends, tap view to see a list of your Mutual Facebook Friends.
Use Mutual Facebook Friends to vet and learn more about another user before or after connecting!
Category: DISCOVER
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Yes!  Discovering People is at the heart of what Resonate does for you and so we give you the ability to Filter your Discover People list in many robust ways:
  • Rank your Discover People by your MusicMatch Preference (your Genre Preferences or your iTunes Library (if linked) as specified in your Profile or by Custom Music Preference (choose your Custom Music Preference from Genre list presented)
  • Set Age Range filter (anywhere in between 18 and 55+)
  • Set Gender filter (Male, Female or Both)
  • Set the Interest in Dating filter (Yes, No, Both)
  • Show Only People in Your Facebook Network
To Filter your Discover People list, just go to Discover People, choose Filter on top right of screen, make any changes desired and tap Apply.
Make changes any time and see result reflected in your Discover People! That’s all there is to it.
Category: DISCOVER
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If you view another user’s Profile and you tap on Save for Later, this User will show up under Chat in your Saved For Later section for 24 hours.
If another user views your Profile and taps on Save for Later, you will show up under Discover People in their Saved You section for 24 hours.
Saved for Later lets you save an interesting person for later when you don’t have time right then to look at their Profile in detail and/or send them an initial Greeting.
If a Saved for Later user expires (after 24 hours) that person may or may not show back up in your Discover People depending upon other new users coming into Resonate, their MusicMatch rank compared to you, etc.
Make sure to Send that initial Greeting so you don’t lose sight of an interesting person!

 

Categories: DISCOVER, PROFILES
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Discovering Groups to join is at the heart of what Resonate does for you!
Our proprietary MusicMatch algorithm looks at your music and music genres and serves up recommended Groups to you when you go to Discover and tap on Groups. A Resonate Group can be either an Artist or a Genre. You can also Search Groups for any group you might be interested in outside of the Groups Resonate recommends.
For now, Groups are currently pre-seeded by Resonate, you can’t create your own Group (however this option will be available in the future).
To Join any Group, just tap on Join.  Upon Joining, the Group will be added under Public Groups in My Groups and you will be taken to the Group page.  The Group page will show you a list of members around you (based on your Radius Setting).
Under any Group, you can Create a Post or view Posts.  A Post can be any new thread you want to start under a Group.  Just like in Resonate Chat, when creating a new Post, you can:
  • Include a text message to the Group
  • Include a Song to the Group
  • Invite Group members to a Concert or Place Event
You can Create a Post with any of these three items individually as it’s own Post or you can send any of these three items together in one Post.
To leave any Group, tap on the 3 dots icon at the top right hand side of the Group page and choose Leave Group.
To Share a Group that you belong to with someone else, so that they might join that Group, tap on the Share icon at the top right hand side of the Group page and choose the method you want to use to Share.  The Share message will be pre-populated for you.
Categories: DISCOVER, MY GROUPS
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